Computing & Information Services

Jordan Rickards

Technical Support Specialist

jordan.rickards@reed.edu
Phone: 503-788-6655
Location: ETC 114
Hours: 8:30 am - 5:00 pm, Monday - Friday

What I Do:

Perform maintenance, upgrades, and repairs of computers and peripherals
Document standard procedures for computer repair and maintenance
Assist Computer Shop Manager with recruitment, training and supervision of student technicians
Keep up-to-date with new technology as appropriate; advise, consult and participate in learning and implementing new technologies
Assist Computer Shop Manager with maintenance of a set of canonical software and diagnostic utilities, and develop and maintain technologies for deploying them